SpinMeet Help Center

Allow the camera for spinmeet.net in your browser settings, close other apps that might be using it, and reload. The how SpinMeet works guide has steps for each browser.

Check that the microphone is allowed for this site and not muted in the call. On a phone, make sure no other app is recording audio.

One of you is probably on speaker. Earphones fix it almost every time.

Move closer to your Wi-Fi router or switch from mobile data to Wi-Fi. If video is still poor, voice chat with strangers uses far less data.

It is how many free spins you have left today. It goes down when you use one and resets the next day.

Either today's free spins are used, or your account already has coins, in which case your taps start full matches directly.

Longer or extra video sessions. You only buy coins if you choose a package; nothing is charged automatically.

Wait a few minutes and reload. If they still are not there, email support[at]spinmeet.net with the date, amount and payment method.

No. You start as a guest. A guest session is what makes anonymous video chat possible here.

To keep coins and history across devices and browsers.

Email support[at]spinmeet.net from the account in question and ask for deletion. What we keep, and for how long, is set out in our privacy policy.

Use the report button inside the call, then leave the match. For serious cases, also email us with the time and details.

Yes, from inside the call. Use it together with report if the person broke the rules.

No. SpinMeet is for adults 18 and over only. Our community guidelines explain the rules.