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Contact

Contact the SpinMeet Team

A real person reads every message. Tell us what happened and roughly when, and we will get back to you as quickly as we can.

Check the help center first

Email us

Write to support[at]spinmeet.net (replace [at] with @). We use one address for everything so nothing gets lost between departments.

What to include

If it is aboutPlease include
A user who broke the rulesDate and approximate time, what happened, and whether you used the in-call report button
A payment or coinsThe email or account you used, the date, the amount and the payment method
Something not workingYour device, browser, and what you see on screen. A screenshot helps
Your data or privacyWhat you would like us to do (see, correct or delete) and the account it relates to
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Faster answers

Many questions about cameras, free spins and coins are already answered in the help center. If something is happening in a call right now, the fastest route is the report button inside the call, then leaving the match.

Urgent safety concerns

If you believe someone is in immediate danger, contact your local emergency services first. Then email us with the details so we can act on the account. Reporting a user takes three steps, and the safety steps for reporting someone are the same whether it happened a minute or a day ago.

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Problem solved?

Then the wheel is waiting. Spin when you are ready.